Say hello to brighter money

Open Banking allows for customers' banking data to be safely shared with trusted Third Part Providers (TPPs).

Please refer to the Open Banking website for further details.  

The developer portal is for software developers of Third Party Providers (TPPs) to provide the information needed to connect to our APIs

As part of acquisition of Virgin Money PLC by Clydesdale Bank PLC, Virgin Money PLC moved from their Banking licence to the Clydesdale Bank PLC Banking licence. This resulted in us operating under one OBIE registration – Clydesdale Bank PLC.  We are in the process of completing a rebranding and migration programme which will move all similar types of accounts on to a single, strategic, back end platform which will utilise the Virgin Money brand. 

Until this is complete, Clydesdale Bank PLC will continue to trade as B Bank, Clydesdale Bank, Yorkshire Bank and Virgin Money and have both 'Merged' and 'Stand-Alone' APIs.

The Merged and the Stand-alone APIs both have Virgin Money endpoints, each with a different logos to help customers distinguish between them:

Merged API -' Virgin Money'

The Virgin Money Merged APIS are our 'go to' API and currently support all previously branded CB, YB and B products. These products have sort codes starting with '82' or '05' and a 10 digit numeric customer number. 

Stand-Alone API - 'Virgin Money Credit Cards'

The Virgin Money Standalone APIs should be used for credit cards and the small number of current and savings products launched prior to Dec 2019. The current and savings accounts have sort codes starting 05 and a 7 digit alphanumeric customer number. When users click to consent against this endpoint they will be taken to a landing page to select which product they have. Current and savings account customers will also be prompted to ensure they have selected the correct 'Virgin Money' connection and if not guided to go back to TPP screen to reselect. 

We no longer allow any customers to sign up to these brands and are in the process of migrating existing customers to the Virgin Money brand. To support this, existing customers are being pro-actively encouraged to start using the VM branded versions of our mobile app and online banking services.  Currently, no date has been confirmed for the decommission of the Clydesdale, Yorkshire and B branded endpoints, however the ecosystem will be given advance notice prior to withdrawal. 

Yes, these consents will continue to work until we decommission these endpoints. As part of our rebranding programme we are encouraging customers to delete their Clydesdale, Yorkshire and B consents and set up new consents under Virgin Money to ensure uninterrupted access.

• Virgin Money Current Account and Instant Saver
• Virgin M Account and M Saver

• Virgin Money Credit Cards
• Virgin Money Essential Current Account
• Virgin Money Saving Account
• Northern Rock Current Account

Please email OpenBankingResponse@cybg.com

We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.

To assist us, please include your Open Banking organisation ID.

Please raise a ticket via our Service-Now  portal (if you are registered), raise a ticket via the Open Banking Service Desk (Problem with an ASPSP > Clydesdale Bank) or email OpenBankingResponse@cybg.com.

We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.

To assist us, please include as much information as possible so we can attempt to replicate your issue including whether the issue is with our merged or standalone APIs.