Standalone APIs
Virgin Money products launched before 20 October 2019:
- Virgin Money credit cards
- Virgin Money Essentials current account
- Virgin Money savings account
- Northern Rock current accounts
Brands available
Merged APIs
A mix of Virgin Money, B, Clydesdale and Yorkshire Bank products:
- Virgin Money products launched after 2 December 2019
- All Clydesdale Bank accounts
- All Yorkshire Bank accounts
- All B accounts
Brands available
Frequently asked questions
What is Open Banking?
Open Banking allows for customers' banking data to be safely shared with trusted Third Part Providers (TPPs).
Please refer to the Open Banking website for further details.
Who is the developer portal designed for?
The developer portal is for software developers of Third Party Providers (TPPs) to provide the information needed to connect to our APIs
What Virgin Money products were launched after 2 December 2019?
- Virgin Money Current Account and Instant Saver
- Virgin M Account and M Saver
What Virgin Money products were launched before 20 October 19?
- Virgin Money Credit Cards
- Virgin Money Essential Current Account
- Virgin Money Saving Account
- Northern Rock Current Account
How do I register for your Service-Now support portal?
Please email OpenBankingResponse@cybg.com
We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.
To assist us, please include your Open Banking organisation ID.
Who do I contact if I have any Virgin Money Open Banking issues or queries?
Please email OpenBankingResponse@cybg.com, raise a ticket via the Open Banking Service Desk (Problem with an ASPSP -> ClydesdaleBank) or raise a ticket via our Service-Now portal if you are registered.
We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.
To assist us, please include as much information as possible so we can attempt to replicate your issue including whether the issue is with our merged or standalone APIs.