Standalone APIs

Virgin Money credit card accounts and current and savings accounts with a sort code starting 08, including:

  • Virgin Money credit card accounts
  • Virgin Money Essential Current Accounts
  • Virgin Money savings accounts
  • Northern Rock accounts rebranded to Virgin Money accounts
Standalone APIs

Merged APIs

Virgin Money current, savings and currency accounts with a sort code starting 05 or 82, including:

  • B accounts rebranded to Virgin Money accounts
  • Clydesdale accounts rebranded to Virgin Money accounts
  • Yorkshire accounts rebranded to Virgin Money accounts

PLEASE NOTE: The B, Clydesdale and Yorkshire Bank APIs were decommissioned on 23 September 2022 and any requests to those endpoints will receive a '410 (gone)' error message. TPPs should use the Virgin Money API endpoints described on these pages instead.

Merged APIs

Frequently asked questions

What is Open Banking?

Open Banking allows for customers' banking data to be safely shared with trusted Third Part Providers (TPPs).

Please refer to the Open Banking website for further details.  

Who is the developer portal designed for?

The developer portal is for software developers of Third Party Providers (TPPs) to provide the information needed to connect to our APIs

Why are there different types of API endpoints?

As part of acquisition of Virgin Money by Clydesdale Bank, Virgin Money now operates under the Clydesdale Bank PLC banking licence, trading as "Virgin Money". This resulted in the separate OBIE registrations moving to one, under "Clydesdale Bank PLC".

All B, Clydesdale and Yorkshire accounts have been rebranded to Virgin Money now and can be accessed via 2 sets of APIs: Virgin Money (Merged APIs) for current, savings and currency accounts with a sort code starting 05 or 82; and Virgin Money Credit Card (Standalone APIs) for credit card accounts and current and savings accounts with a sort code starting 08.

For a comprehensive list of products and account types available under each set of APIs, refer to the Accounts List document found at Virgin Money Open Banking Available Accounts v3.3

Merged and Stand-alone APIs both have Virgin Money endpoints, how can we help customers distinguish between them?

The Merged and the Stand-alone APIs both have Virgin Money endpoints, each with a different logos to help customers distinguish between them:

Merged API -' Virgin Money'

The Virgin Money Merged APIS are our 'go to' API and currently support all previously branded CB, YB and B products. These products have sort codes starting with '82' or '05' and a 10 digit numeric customer number. 

Stand-Alone API - 'Virgin Money Credit Cards'

The Virgin Money Standalone APIs should be used for credit cards and the small number of current and savings products launched prior to Dec 2019. The current and savings accounts have sort codes starting 05 and a 7 digit alphanumeric customer number. When users click to consent against this endpoint they will be taken to a landing page to select which product they have. Current and savings account customers will also be prompted to ensure they have selected the correct 'Virgin Money' connection and if not guided to go back to TPP screen to reselect. 

How do I register for your Service-Now support portal?

Please email OpenBankingResponse@cybg.com

We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.

To assist us, please include your Open Banking organisation ID.

Who do I contact if I have any Virgin Money Open Banking issues or queries?

Please raise a ticket via our Service-Now  portal (if you are registered), raise a ticket via the Open Banking Service Desk (Problem with an ASPSP > Clydesdale Bank) or email OpenBankingResponse@cybg.com.


We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.


To assist us, please include as much information as possible so we can attempt to replicate your issue including whether the issue is with our merged or standalone APIs.

What products are available under the Merged and Standalone APIs?

For a comprehensive list of products available under each API refer to the Accounts List document found at Virgin Money Open Banking Available Accounts v3.3