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Standalone APIs

Virgin Money credit card accounts and current and savings accounts with a sort code starting 08, including:
  • Virgin Money credit card accounts
  • Virgin Money Essential Current Accounts
  • Virgin Money savings accounts
  • Northern Rock accounts rebranded to Virgin Money accounts

Merged APIs

Virgin Money current, savings and currency accounts with a sort code starting 05 or 82, including:
  • B accounts rebranded to Virgin Money accounts
  • Clydesdale accounts rebranded to Virgin Money accounts
  • Yorkshire accounts rebranded to Virgin Money accounts

PLEASE NOTE: The B, Clydesdale and Yorkshire Bank APIs were decommissioned on 23 September 2022 and any requests to those endpoints will receive a '410 (gone)' error message. TPPs should use the Virgin Money API endpoints described on these pages instead.

Frequently asked questions

Open banking is a simple, secure way to help you move, manage and make more of your money.

Please refer to the Open Banking website for further details.

The developer portal is for software developers of Third Party Providers (TPPs) to provide the information needed to connect to our APIs

As part of acquisition of Virgin Money PLC by Clydesdale Bank PLC, the bank now operates under the Clydesdale Bank PLC Banking licence. This resulted in one OBIE registration – Clydesdale Bank PLC.

Until our account migration complete and all accounts are moved to a single, strategic back end platform, we will continue to operate 2 separate sets of APIs:

  1. Virgin Money Merged APIs support all previously branded CB, YB and B products. These products have sort codes starting with '82' or '05' and a 10 digit numeric customer number.
  2. Virgin Money Standalone APIs support personal credit cards and the current and savings accounts launched prior to Dec 2019. The current and savings accounts have sort codes starting 05 and a 7 digit alphanumeric customer number.

For a comprehensive list of products and account types available under each set of APIs, refer to the Accounts List document found at Virgin Money Open Banking Available Accounts.

The Merged and the Stand-alone APIs both have Virgin Money endpoints, each with a different logos to help customers distinguish between them:

Merged API - 'Virgin Money'

The Virgin Money Merged APIS are our 'go to' API and currently support all previously branded CB, YB and B products. These products have sort codes starting with '82' or '05' and a 10 digit numeric customer number.

Stand-Alone API - 'Virgin Money Credit Cards'

The Virgin Money Standalone APIs support personal credit cards and the current and savings accounts launched prior to Dec 2019. The current and savings accounts have sort codes starting 05 and a 7 digit alphanumeric customer number.

Please contact us on OpenBankingResponse@virginmoney.com if you want more information on the logos to use for these APIs.

Please email OpenBankingResponse@virginmoney.com

We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.

To assist us, please include your Open Banking organisation ID.

Please raise a ticket via our Service-Now portal (if you are registered), raise a ticket via the Open Banking Service Desk (Problem with an ASPSP > Clydesdale Bank) or email OpenBankingResponse@virginmoney.com.

We will respond to your email query during normal office hours, Monday to Friday 9am to 5pm.

To assist us, please include as much information as possible so we can attempt to replicate your issue including whether the issue is with our merged or standalone APIs.

For a comprehensive list of products available under each API refer to the Accounts List document found at Virgin Money Open Banking Available Accounts.

Having trouble?

Contact our dedicated team members via our ticketing system or via our support mailbox

OpenBankingResponse@virginmoney.com

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